Frequently Asked Questions

HOW detailed are your prints? WHAT DO THEY LOOK LIKE WHEN PRINTED?

IN SHORT: They show unbelievable detail and look AMAZING when printed!  IN RECENT YEARS DIGITAL CAMERAS have taken A MAJOR LEAP IN RESOLUTION AND CLARITY.  I CURRENTLY SHOOT WITH A FUJI GFX 100 MEDIUM FORMAT CAMERA AND FUJI'S REMARKABLE PRIME LENSES (23,45,110,250).  THIS CAMERA has 102 MEGAPIXELS AND ITS CAPABILITIES ARE UNSURPASSED IN TERMS OF IMAGE QUALITY AND DETAIL.  IT'S COMMON FOR ME TO DISCOVER NEW DETAIL AND NUANCE IN AN IMAGE AFTER I SHOOT IT AND WHILE LOOKING AT IT ON A COMPUTER.  THE AMOUNT OF DATA CREATED BY THE GFX IS IMMENSE AND AS A RESULT MY PRINTS HAVE EXCEPTIONAL DETAIL, CLARITY, AND COLOR.  UNFORTUNATELY IN ORDER TO PRESENT IMAGES ON THE INTERNET image FILES ARE NECESSARILY COMPRESSED SO A BIT OF RESOLUTION AND DETAIL ARE LOST TO THE VIEWER ON THIS WEBSITE.  IN THE IMAGE BELOW, "KACHINA WILDERNESS, NORTHERN ARIZONA", I WAS STANDING OVER 11 MILES FROM THE SKI LIFT AT HUMPHREYS PEAK, NEAR FLAGSTAFF, ARIZONA.  THE IMAGE FILE CONTAINS RESOLVED DETAIL ON THE LIFTS, AS WELL AS INDIVIDUAL TREE TRUNKS AND OTHER DETAILS.  I ALWAYS SHOOT WITH A TRIPOD AND I TYPICALLY SHOOT WITH A REMOTE TRIGGER, NOT TOUCHING THE CAMERA AT THE MOMENT OF recording.  WHILE IMAGE "FIDELITY" IS IMPORTANT AT ANY SIZE, IMAGE RESOLUTION BECOMES MORE IMPORTANT THE LARGER ONE PRINTS.  FOR BOTH OPEN EDITION AND COLLECTOR'S PRINTS IMAGE CLARITY AND DETAIL IS EXCEPTIONAL.  you can walk right up to one of my prints and see tremendous detail and beauty.  you'll be amazed - which is my goal! 

LEFT: KACHINA WILDERNESS, STANDING 11 MILES FROM SKI LIFT ON HUMPHREYS PEAK

RIGHT: 5% CROP SKI LIFT AND TREE DETAIL AT 100%

what are the differences between open edition and collector's edition prints?

WHAT IS YOUR SHIPPING POLICY?

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-14 business days for open edition prints, and may be longer for collector's edition prints. You will receive a tracking number as soon as your order has been shipped.  our website will give you shipping status under your account.  However, never hesitate to reach out directly and we are happy to provide an update!

SHIPPING PRICES for open edition prints are calculated based on your cart total as follows: 

Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please contact the studio for additional information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please 

SHIPPING FOR Collector's Editions

Shipping times range from 5-14 business days. Tracking information will be emailed to you as soon as available. please contact us.

 for a quote for shipping for collector's Edition Prints.

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?

• We do not accept returns; all sales are FINAL.
• We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
• If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

Can I cancel my order?

All print sales are final. Please contact us as soon as possible if you need to cancel your order.  

How Do I Contact You?

You can reach out at any time by sending us a message here.